Settings
SendEmailOnTicketCreated
Controls if an email should be sent when a new ticket is created.
Default value: true
"SendEmailOnTicketCreated": bool
TicketUpdateEmail
When a new ticket is created or when a comment is added to a ticket. Update emails will be sent to this adress.
Default value: None
"SendEmailOnTicketCreated": string
EmailSubjectNewTicket
Subject of the email when a new ticket is created.
Default value: A new ticket has been created
"EmailSubjectNewTicket": string
EmailSubjectUpdateTicket
Subject of the email when a ticket is updated.
Default value: Your ticket has been updated
"EmailSubjectUpdateTicket": string
EmailTemplateNewTicketPath
Path to the email template that will used when new ticket is created.
Default value: /App_Plugins/uSupport/templates/NewTicketEmail.cshtml
"EmailTemplateNewTicketPath": string
EmailTemplateUpdateTicketPath
Path to the email template that will used when new ticket is updated.
Default value: /App_Plugins/uSupport/templates/UpdateTicketEmail.cshtml
"EmailTemplateUpdateTicketPath": string