The documentation is still a work in progress. More details is coming soon.

Ticket types

Ticket types are used to better categorzie tickets.

Overview

Ticket types can eaither just be regular type. Or it can contain Umbraco property.

Default types

  • System error
  • Page error
  • General question

Umbraco property

You can add a Umbraco data type to a ticket type if you want the user to provide more structured data. Like eg “Page error” instead of making the user explain what page their having trouble with. They can just pick it with a content picker.

Unsupported data types:

  • Umbraco.MultiNodeTreePicker
  • Umbraco.MemberGroupPicker
  • Umbraco.NestedContent
  • Umbraco.MediaPicker3
  • Umbraco.MemberPicker
  • Umbraco.UserPicker
  • Umbraco.BlockList
  • Umbraco.ListView
  • Umbraco.Label
  • Umbraco.Grid

Notifications

Read more about notifications

References

Screenshots